Troubleshooting:email attachment

email attachment

I am reading on the MS How-to site:
 
How do I download an attachment from an email?


1
In the email, press the attached file .
You should see an indicator that the file is downloading.

2
When the file has finished downloading, press it to open it and then do one of the following:


If it's a picture, press and hold the picture and then press Save to phone.
The picture will be saved to the Saved Pictures album.

If it's a document, press More , press Save as, enter a name for the document and then press
Save.
The document will be saved to the Office hub.


Now, my question is that I don't see the MORE button show up when I have my document opened.
It views the document in full screen and there is nothing to press. Is there something wrong with my phone? (Samsung focus)

Keys to the Problem email attachment

Download Error Fixer for Free Now

Hi kml2,
When you open the file, can you see 3 dots in the lower right part of the screen?
If you press them you will have the option to save the file.
Let me know if you need further assistance.
Regards,
Ilaria C.

Machine Throttling
  • Go to the Start button.
  • In the Search box, type "regedit" (without quotes) and press Enter.
  • Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
  • On the right window pane, delete the subkey: "Machine Throttling".
  • Reboot your system.

Recommended Method to Fix the Problem: email attachment:

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by FindDllFil23 | 2016-09-30 09:51